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Customer Service Officer

IPA is looking for a number of Customer Service Representatives to work on behalf of a Government Organisation. Answering Inbound enquiries from the general public. The position offers fantastic career progression and ongoing training programs. It is close to public transport. Be a part of a diverse and Inclusive workforce that enjoys a strong team culture.

Do you enjoy?:

  • Problem solving
  • Following processes and procedures
  • Customer interaction
  • Helping People
  • Talking on the phone
  • Achieving goals and meeting Key Performance Indicators
  • Working as part of a team
  • Fast paced workplace

You will need:

  • Full availability to work up to 38 hours per week, Monday to Friday between 8am & 8pm
  • Previous Client or Customer Service Experience is beneficial
  • Comfortable with a rotating roster which we aim to release two weeks in advance
  • ESSENTIAL that you are an Australian Citizen and prepared to provide suitable documentation for a thorough Security and Citizenship Check
  • Solid grounding in computer knowledge, ability to navigate multiple screens and computer applications is welcomed.
Apply for this job Reference # 200054526_151250933868748
Posted on: 5 December 2017 Temporary South Eastern Suburbs Melbourne, Victoria
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