The National Disability Insurance Scheme (NDIS) is the new way of providing support for Australians with disability, their families and carers. The NDIS fits within a broader system of services and supports for people with a disability. A pre-requisite for the success of the NDIS is that there are clear lines of responsibility between the NDIS and other government services. The Community and Mainstream Engagement Branch plays a critical role in building the capacity of participants to understand the NDIS and use their plan to achieve their goals. The Branch also works with mainstream agencies and the community to facilitate their understanding of, the interface with, the NDIS, reinforcing the shared responsibility to build a more inclusive Australia.
The Events Officer, Community and Mainstream Engagement, is an APS 5 level position. The position sits within the Event Management and Logistics Team, a national, virtual team which is a shared resource between Community and Mainstream Engagement and Provider and Market Engagement Branches. The Events Officer works with a high level of autonomy to support the Senior Events Officer, Assistant Director, other members of the Event Management and Logistics Team, and the Community and Mainstream Engagement and Provider and Market Engagement Branches. This position will assist the coordination and implementation of a strategic and proactive events strategy and associated logistics, to raise awareness and understanding of the NDIS in the community.
- Work with the Event Management and Logistics leadership team to identify key opportunities for appropriate Agency attendance at events to inform a proactive events strategy, including a forward planned events calendar, ensuring representation is aligned to the corporate plan and in line with the NDIA's strategic engagement approach in conjunction with Branch and Divisional strategies and Business plans.
- Provide logistical support to Community and Mainstream Engagement, Provider and Market Engagement and other relevant business areas as required to maintain an efficient approach to the delivery of proactive, nationally consistent engagement activities, targeted to effectively engage with people with disability, their families and carers including people from a range of diverse backgrounds.
- Assisting in the preparation and logistics of a range of events for the Agency including sessions, forums, conferences and webinars. Providing local logistical event management as required.
- Providing support to manage the events inbox, acting as a point of escalation for the triaging of NDIA events and third party event requests.
- Working with relevant engagement portfolios to review and provide advice on communications resources such as presentations, ensuring they contain the relevant targeted key messaging to drive nationally consistent, locally tailored solutions.
- Identifying opportunities to represent the NDIA in interactions with key stakeholders and public facing events.
- Building and maintaining strong relationships with community and mainstream stakeholders to promote the Scheme, including providing information and guidance to people with disability, NDIS participants, providers and the wider community.
- Providing a mentor or supervisory role to support team members to achieve agreed goals, identifying training needs and encouraging career development.
- Liaising with, and helping to coordinate, external suppliers in accordance with Agency deadlines, resources, budgets and contracts.
- Contributing to and taking ownership of data management, including the collation of stakeholder mapping and reporting of feedback. Using a range of programs to identify associated risks and trends to assist forward planning and inform deliverables.
- Providing input to briefing and event related documents, undertaking research as required.
- Supporting the delivery of materials for strategic projects as required.
- Managing competing priorities while maintaining high work standards and accuracy.
- Maintaining cohesive relationships with relevant internal stakeholders, working collaboratively to deliver the NDIS.
- Promoting workplace practices consistent with the Agency's policies and in accordance with APS values and leadership behaviours.
- Requirement for a current Class C driver's license.
- Requirement for intrastate and interstate travel.
- Demonstrated experience in events management, stakeholder engagement, facilitation and communication.
- It is highly desirable that applicants have an understanding or lived experience of disability.
- An understanding of the workings of government / federal government will also be beneficial to the role.
- Entry Level checks will be required for all successful candidates and dependent on the role the appropriate working with children and/or vulnerable people checks may need to be undertaken as per State Legislation.
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