A leading manufacturer and distributor of air moving products, is seeking an experienced Internal Sales/Customer Service professional to join their busy team in Rowville. This is an exciting opportunity for a highly motivated person with a passion for customer service to join this established international organisation.
Reporting to and with the full support of the Customer Service Supervisor, you will deliver exceptional levels of service to our customers both internal and external. You will need to be an excellent communicator, organized and have the ability to prioritize and consistently exceed our customer expectations.
General Responsibilities include
- Assisting customers over the phone with technical and general enquiries.
- Processing orders and providing quotes
- Follow-up of enquiries and quotes
- Up selling products to increase sales.
- Service existing and new customers with queries.
- Liaise with external sales staff and other internal departments.
Strong customer service skills with an affinity with dealing with technical inquiries and solution selling.
- Minimum 3 years Customer Service or Internal Sales experience
- HVAC or mechanical ndustry experience an advantage
- Experienced with Microsoft applications
- Ability to use initiative, and operate effectively in a busy environment
- Excellent verbal & written communication skills.
- Be able to work as part of a close-knit team
- Salary: $60,000 + super
- Parking provided
If you are ready for a new challenge in 2020 and this sounds the role for you, APPLY NOW!