COVID-19 Update

Published 19 October 2020

As the ongoing global health emergency regarding Coronavirus (COVID-19) develops, IPA is taking proactive steps to protect our team, clients, casual workforce and community. Our response to this situation will be guided by the expert advice from Federal and State Governments and relevant health organisations. 

Open for business as ‘unusual’

IPA is fully operational and open for business as ‘unusual’ and experienced minimal disruptions during the transition. We are committed to providing our IPA community with timely and consistent information and support during these uncertain times.

Work health and safety

The health and safety of IPA employees is of upmost importance to IPA. We have responded quickly to ensure we meet all government requirements.  We have CovidSafe plans in place to manage our responsibilities.

It is important to keep up to date with local conditions and public health advice as each State is operating in different health contexts. 

You can find the latest information for your State here:


The NSW Government strongly encourages citizens to wear a face mask where physical distancing is not able to be maintained.  They also publish information on how to keep your home safe, hot spots to check to see if you are at risk and how to make and fit a mask.  The NSW Government site for information is here: https://www.health.nsw.gov.au/Infectious/covid-19/Pages/latest-updates.aspx








Roadmaps for coming out of Stage 4 restrictions have been updated by the Victorian government.

From 19 October, the 5km limit on travel from your home except for permitted reasons such as work has been extended to 25km.

The roadmaps for coming out of restrictions in Melbourne and regional Victoria are available here: https://www.coronavirus.vic.gov.au/coronavirus-covid-19-restrictions-roadmaps

Restrictions including the four reasons for leaving home will further ease from 1 November 2020.

Melbourne - leaving home for work – work permits

Permitted workers are required to have a work permit until restrictions on the reasons for leaving home are removed. Childcare permits are no longer required.

Victoria - support available if testing is required 

You may be eligible for a support payment of $300 if you are required to self-isolate while waiting for a test result. Find out more about the $300 support payment

You may be eligible for a further support payment of $1,500 if you have been instructed by the Department of Health and Human Services to self-isolate or quarantine at home because you are either diagnosed with coronavirus or are a close contact of a confirmed case. Find out more about $1500 support payment.

Australian Government benefits

The Government has information about benefits available to Australians in times of need and you can find more information here on the Services Australia website

Casual workforce working from home

IPA has established a work-from-home agreement and targeted health and safety training to enable, where possible, our on-hired staff (casual workforce) to work from home. These agreements and training are designed to ensure high levels of safety and productivity and will be provided to our casual workforce should a host employer make a request to work from home. For more information contact your dedicated IPA consultant. 

Safety first

The safety of our IPA team members and casual workforce is our top priority. Therefore we have communicated internally and to our casual workforce the importance of social distancing and personal hygiene at work as directed by Federal and State Governments and their agencies. This includes:

  • Stop shaking hands, hugging or kissing as a greeting.

  • Keep a distance of at least 1.5 metres is kept between yourself and others at all times.

  • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing, sneezing, or using the toilet.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Mental health support during coronavirus

If you or someone you know is struggling with COVID-19 or any other matter, we encourage you to get support from your medical practitioner or a support agency.

Beyond Blue Coronavirus Mental Wellbeing Service 
24 hours a day 7 days a week
Dedicated phone line staffed by mental health professionals who have been briefed on the pandemic response. 
Call 1800 512 348 
Visit the Beyond Blue coronavirus the website.  

Beyond Blue 
24 hours a day 7 days a week
Call 1300 22 4636 
Visit the Beyond Blue website  

More information

For the most up-to-date information please visit the Australian Government Department of Health website